Refund policy

Return Policy for The Wedding Planning Atelier

Thank you for shopping at The Wedding Planning Atelier! We appreciate your business and want to ensure your complete satisfaction. Please review our return policy carefully before making a purchase.

All products sold by The Wedding Planning Atelier are digital products. Because access to a digital product is provided after purchase, we generally cannot offer refunds, returns, or exchanges for change-of-mind purchases.

However, please contact us if:

• you did not receive access to your purchased product;
• the provided file or template link does not work;
• you were charged more than once for the same order; or
• the product received is materially different from the product description.

We will review these cases individually and work with you to resolve the issue.

If you need assistance, please contact support@wedatelier.shop with your order number and a description of the issue. We aim to respond within 2 business days.

Please review the product description and compatibility requirements before purchasing. All products are digital; no physical item will be shipped.

By making a purchase on The Wedding Planning Atelier, you agree to abide by this return policy. If you have any questions or require further clarification regarding our policy, please do not hesitate to contact our customer support team before completing your purchase.

We appreciate your understanding and thank you for choosing The Wedding Planning Atelier for your digital product needs.

Sincerely,

Wedding Planning Atelier